Find your perfect Operations Manager with Biscuit. Because operational excellence is the foundation that lets great businesses truly shine.
Whether you’re a growing company that’s outgrown informal processes, an established business looking to optimise efficiency, or simply an organisation navigating change, the right Operations Manager becomes indispensable quickly.
They analyse workflows, implement improvements, manage cross-functional projects, and ensure that operational challenges never become barriers to growth.
An Operations Manager is one of the most critical roles within any business. They are the people who make sure that everything runs smoothly behind the scenes, enabling leadership to focus on strategy and growth while ensuring the day-to-day is handled with precision. If the leadership team sets the vision, the Operations Manager ensures it becomes reality.
Operations Managers oversee the daily running of a business. Their role is broad, touching almost every department and process, and often adapting to the unique needs of the company. While no two Operations Manager roles are identical, there are key responsibilities that are consistent across industries.
If your business is growing but your processes aren’t keeping pace, or if you’re constantly firefighting operational issues instead of focusing on strategy, it’s time to bring in an Operations Manager.
Perhaps you’ve outgrown the informal systems that once worked, teams are duplicating efforts or working at cross-purposes, and inefficiencies are starting to impact your bottom line. Maybe you’re scaling rapidly but lacking the operational backbone to support that growth sustainably, or you’re finding that talented people are getting bogged down in process problems instead of delivering their best work.
The right Operations Manager doesn’t just fix what’s broken. They build the systems and processes that prevent problems from arising in the first place. Whether you need someone to streamline workflows, implement new technologies, coordinate between departments, or create the operational excellence that supports ambitious growth plans, a skilled Operations Manager transforms organisational chaos into competitive advantage.
We understand that the perfect Operations Manager needs both the vision to see what’s possible and the practical skills to make it happen.
This critical role demands sharp analytical thinking, proven change management expertise, and the leadership presence to drive performance and improvement across multiple teams – and we know exactly how to identify that exceptional talent.
With specialised experience placing Operations Managers across diverse industries and company sizes, we understand what separates competent administrators from exceptional operational leaders who genuinely transform how businesses perform and scale.
We provide comprehensive intelligence on salary expectations, skills availability, and market trends for operations leadership roles, ensuring you’re competitive while understanding what level of strategic and operational expertise is accessible within your requirements.
No overselling or mismatched expectations. We give you straight insights about what’s realistic for your operational challenges, growth stage, and budget, working with you as genuine partners to find someone who will truly optimise your business performance.
We start by meeting with you to gain a deep understanding of your business operations, growth challenges, and the specific operational improvements your Operations Manager will need to deliver. We explore your company culture, strategic priorities, and the leadership style that will drive meaningful change within your organisation.
Using our extensive network and market knowledge, we conduct fresh research tailored specifically to your operations management requirements. We identify and approach the best potential candidates through our established connections, focusing on professionals who have the strategic thinking and operational expertise to enhance business performance.
Every potential candidate undergoes a rigorous evaluation where we assess not only their operational capabilities but also their strategic thinking, change management skills, and leadership presence. We’re looking for professionals who don’t just manage operations efficiently, but optimise processes, drive improvement, and create scalable systems that support growth.
Based on our comprehensive assessment, we create a carefully curated shortlist of candidates who represent the best possible matches for your specific operational challenges and company culture. We focus on finding leaders who will genuinely transform how your business operates and performs.
We arrange interviews with detailed briefings for both you and the candidates, ensuring everyone understands the operational context and improvement expectations. Throughout the process, we maintain clear communication, providing updates and gathering feedback to keep everything on track.
From negotiating terms to managing start dates and ensuring smooth leadership integration, we handle the entire offer process with an understanding of senior operational roles. Our support continues through onboarding to ensure your new Operations Manager establishes effective relationships and begins driving operational excellence from day one.
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Events & Operations – Mission Driven VC Firm, Central London REF: SAEVOM… |
Duration Permanent |
Location London |
Salary Competitive + Bonus |
Read More |
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Finance & Operations Manager – Creative Talent Agency, Farringdon REF: HMHOA… |
Duration FTC |
Location London |
Salary Competitive Salary & Benefits |
Read More |
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People Operations Coordinator (Freelance / Part-Time) – Tech Startup, Remote REF: LWPOPS… |
Duration Temporary |
Location Remote |
Salary £300 – £400 per day |
Read More |
Hiring an Operations Manager requires assessing both strategic thinking and operational execution capabilities. This role touches every part of your business, so finding the right person is critical. Working with specialists who understand operations roles ensures you meet the right candidates who possess that perfect blend of strategic vision and practical expertise.
Not always. While sector knowledge can be valuable, many of the most effective Operations Managers bring transferable skills in systems thinking, process optimisation, and leadership. We focus on identifying candidates whose mindset, scale experience, and problem-solving approach align with your business – not just those who have worked in the same sector.
Yes – when hired correctly. The return on investment comes from increased efficiency, improved margins, reduced founder or leadership overload, and better decision-making. A strong Operations Manager gives leadership the freedom to focus on strategy, growth, and revenue rather than day-to-day operational problem-solving.
A great Operations Manager combines analytical thinking with practical problem-solving. They anticipate challenges, streamline processes, and ensure teams operate efficiently, all while aligning operational execution with broader business objectives. The right person keeps your business running smoothly and helps it grow.
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