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Ready to make the best possible first impression? Biscuit finds the professional and polished front-of-house staff who will elevate your brand and warmly welcome every guest.

Hire a Front of House Receptionist

Front of House Receptionist Overview

A great Receptionist or Front-of-House professional is far more than a gatekeeper – they are the first impression of your company and a true ambassador for your brand.

Exceptional Front-of-House staff are intuitive, professional, and personable, creating a welcoming experience that makes every visitor feel valued from the moment they arrive.

Whether you’re a boutique firm seeking a personal touch or a large organisation with a steady flow of visitors, the right Receptionist is essential. They understand your brand’s voice, anticipate the needs of guests, and manage busy environments with poise, efficiency, and warmth – making them an indispensable part of your business.

When to Consider Hiring a Front-of-House Receptionist

If your team is constantly interrupted by calls, important visitors are left waiting, or clients aren’t receiving the polished first impression your brand deserves, it may be time to hire a dedicated Receptionist or Front-of-House professional.

Whether it’s lost packages, unanswered calls, or a chaotic flow of visitors, a skilled Front-of-House professional ensures every interaction is handled with warmth, efficiency, and professionalism. By managing the front desk seamlessly, they elevate your company’s image and free your core team to focus on their most important work.

Why Partner with Biscuit Recruitment when hiring for a Front-of-House Receptionist?

Finding the right Receptionist or Front of House isn’t just about covering the front desk

It’s about identifying a professional who can be a genuine asset to your brand. They need to be polished and articulate, welcoming and calm under pressure, and a perfect ambassador for your company culture.

Why our clients choose Biscuit

Deep knowledge of business support hiring

We specialise in placing Receptionists and Front of House staff across all industries. We know what separates a good first impression from an exceptional one and can find you a candidate who truly embodies your brand’s professionalism.

Market insight and benchmarking

We provide current intelligence on salary expectations, skills availability, and market trends for Front of House roles. This ensures your offer is competitive and helps you attract a candidate with the perfect blend of customer service and organisational skills.

Collaborative, honest communication

We believe in a true partnership. We’ll give you clear, honest insights about what’s realistic for your requirements and timeline, working with you to find a Receptionist who will not only manage the front desk but also enhance your team’s effectiveness.

Our Recruitment Process

Step 1

Planning & Discovery

We begin by meeting with you to gain a deep understanding of your company culture, brand identity, and the specific requirements for your Receptionist or Front of House professional. We go beyond the job description to explore your brand’s first impression, your client and visitor experience, and the personality type that will thrive as the vital face of your business.

Step 2

Market Research & Candidate Sourcing

Using our extensive network and a deep understanding of what makes a great first impression, we proactively source Front of House professionals who are the perfect match for your business.

Step 3

In-Depth Candidate Assessment

Our candidates are thoroughly vetted, with a focus on core skills like professionalism, communication, and a welcoming demeanour. We look for those who can anticipate needs, manage a busy environment with grace, and ensure your company’s first impression is a lasting one.

Step 4

Tailored Shortlisting

We believe in quality over quantity. Instead of a long list of CVs, we deliver a small, highly qualified shortlist of Receptionists and Front of House professionals. Each candidate is thoroughly vetted to ensure they have the polish, personality, and professionalism to be the perfect face for your business.

Step 5

Interview Coordination & Support

We orchestrate every detail, from sourcing candidates with impeccable professional standards to managing interview logistics and feedback.

Step 6

Offer Management & Onboarding

From negotiating terms to managing start dates and ensuring smooth onboarding, we handle the entire offer process with the professionalism this partnership demands. Our support doesn’t end at acceptance — we ensure both you and your new hire establish an effective working relationship from day one.

Whether you’re hiring or looking, we’d love to hear from you.

Receptionist & Front of House
Frequently Asked Questions

How long does it typically take to hire a Receptionist or Front of House staff?

The timeline for hiring a Receptionist or Front of House staff can vary, but with a specialised recruitment agency, the process is often much quicker. At Biscuit, we aim to streamline this process as much as possible, managing the offer and onboarding to ensure a swift and efficient placement.

What salary should a Receptionist or Front-of-House professional be paid?

The salary for a Receptionist or Front of House member of staff is dependent on several key factors, including their level of experience, the industry they are working in, and the specific location of the job. We provide current market benchmarking as part of our service, ensuring you’re competitive while staying within budget.

What industries do you place Receptionists or Front of House staff in?

We have extensive experience working with clients in the corporate, financial, legal, and property sectors, where a polished and professional presence is critical. We also successfully place staff in creative agencies, tech companies, professional services firms, and hospitality venues, tailoring our search to match the unique culture and demands of each specific business.

Is it more efficient to hire a virtual Receptionist?

While a virtual receptionist can offer benefits like cost savings and 24/7 availability, an in-person, on-site Receptionist provides a level of service and a human touch that cannot be replicated. An in-person Receptionist can physically greet visitors, manage the day-to-day operations of an office, handle mail and deliveries, and seamlessly integrate into the company culture.

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