HR and Operations Manager - High-Growth Investment Company | Soho

We’re delighted to be working with a fast-growing finance business operating at the forefront of the gaming and media and renewable energy industry sectors. Backed by significant investment and with an ambitious growth trajectory, the company is at an exciting point on their history.

With around 50 employees and exciting expansion plans, they’re looking to appoint a dedicated Operations and HR Manager. This is a fantastic position offering the opportunity to build the role from the ground up, shape internal processes and become the operational heartbeat of a growing business.

If you’re someone who enjoys variety, thrives in a fast-paced environment and loves making things run better, this is a fantastic opportunity to make a genuine impact.

Reporting into the COO, you’ll oversee the smooth day-to-day running of the 5 offices while taking ownership of the entire HR function across multiple UK sites, managing the junior administrator, and guiding the COO and Founder on HR policies and procedures, helping with strategy, people administration and supporting the employee experience. You’ll quickly become the go-to person across the business, ensuring operations run efficiently and colleagues feel supported as the company continues to grow.

Responsibilities will include:

Office & Operations

• Take ownership of the day-to-day running of the office and business operations.
• Develop and improve operational processes that support a growing business.
• Oversee office facilities, suppliers, equipment and workplace services.
• Coordinate company travel, contracts and supplier relationships.
• Support budgeting, cost control and general business administration.
• Ensure compliance with company policies, GDPR and health & safety requirements.
• Coordinate an upcoming office move and support future workplace initiatives.
• Act as the central point of contact across the business, helping teams stay organised and connected.
• Roll up your sleeves and support wherever needed, from solving operational challenges to keeping the office fully stocked and running smoothly.

HR & People

• Manage onboarding and offboarding for all employees.
• Coordinate recruitment, including advertising roles, arranging interviews and supporting hiring managers.
• Be the first point of contact for HR queries across the business.
• Support employee relations, absence management and people processes.
• Maintain HR records and ensure policies remain compliant with UK employment legislation.
• Manage payroll information, pensions and employee benefits administration.
• Support managers with day-to-day people matters.
• Help drive employee engagement, wellbeing initiatives and a positive company culture.

What we are looking for: 

• Previous experience in an Senior HR Generalist position, ideally within a growing SME or entrepreneurial business.
• Excellent working knowledge of HR and UK employment best practice.
• A proactive, positive approach and a willingness to roll up your sleeves.
• Strong communication skills and the confidence to build relationships across every level of the business.
• Excellent judgement and the ability to handle confidential information with discretion.
• CIPD Level 5 ideally

Amazing role for someone who enjoys taking ownership, spotting opportunities for improvement and building processes that make life easier for everyone. You’re naturally organised, approachable and don’t mind getting involved in whatever needs doing.