Part-Time PA / Office Manager - Pet Lifestyle Brand, Soho

A fantastic opportunity to join a successful, established pet lifestyle brand with a strong design focus. Based in a small, friendly office in the heart of Soho, the team currently consists of the Founder and Head of Retail Sales & Operations. This is a brand-new role and a key hire for the business.

This temp-perm position is perfect for someone who thrives in a small business environment, enjoys variety and takes pride in keeping things organised and running smoothly. Particularly well suited to a confident returner to work (ideally with a retail or buying background) seeking meaningful part-time hours.

This is a broad, hands-on role supporting the Founder while helping ensure day-to-day operations run seamlessly.

Details:

• Approx. 25 hours per week
• Preferred hours 10am–3pm daily (flexible for the right person)
• Fully office-based in Soho, with occasional WFH flexibility

Key responsibilities will include:

• Diary and inbox management
• Travel coordination
• General administrative support
• Expenses management
• Overseeing the smooth running of the office (facilities, suppliers, post and deliveries)
• Logistics and supply chain administrative support
• Overflow support for the Head of Sales & Operations (training provided on systems)
• Marketing administration, social media assistance, and tracking imagery across platforms
• Preparing PowerPoint presentations and meeting materials for client pitches

What we’re looking for:

• Previous PA / administrative experience within the retail sector
• Strong understanding of retail operations, supply chains and deadlines
• Hands-on and adaptable - no task too big or small
• Calm under pressure and unflappable
• Highly conscientious with excellent attention to detail
• Team-focused with a strong work ethic
• Proactive, solutions-led mindset

This is a true small-business role where everyone mucks in - from pitch decks to practical office tasks!